Privacy Policy
Overview
NUGPay has created this privacy policy statement to inform the public about how NUGPay collects, retains, processes, and shares personal data when you visit our websites and services. This Privacy Statement only applies to your Personal Data collected when you visit the Sites or use the Services; it does not apply to any online websites or services that we do not own or control, such as those of other NUGPay Users. We are dedicated to safeguarding your personal information. Any information gathered from users is only used by authorized NUGPay employees who have a need to know basis. We are always reviewing our systems and data to guarantee that our NUGPay customers receive the best possible service.
What Personal Data do we collect?
Account Registration
We may gather Personal Data as necessary to offer and fulfill the Services you request when you register to utilize our Services by creating a NUGPay account.
The personal data include;
- Name and Date of Birth
- Email Address and
- Identification Information
Transaction Information
We collect information about the transaction as well as other information associated with the transaction, such as personal data and NUGPay account information, when you use our Services, for example, to make purchases from merchants, receive money, process payments, or send money to friends and family. For example, when you send or receive money through NUGPay, we gather Personal Data about the participant receiving or sending money from you, such as account name, account ID, account QR code, and funding information.
Cookies and Technical Data
You left electronic traces that show your path when you visited any website, including information such as your IP address and domain name. We utilize this data to better understand and analyze traffic patterns on www.nugpay.app, as well as to improve the quality of our site for the benefit of our visitors. www.nugpay.app uses cookies to track how many people visit our site. A cookie is a small text file that a web page server saves on your hard drive. Cookies store information that a web server at the domain that issued the cookie to you can view later. Our cookies do not store any information that can be used to identify individuals.
Other Information
When you engage with us, contact our customer service and hotline, or participate in our customer surveys, we may obtain additional information from you or about you.
Use of Data
We may process your personal information to-
- To operate and provide NUGPay services, including to start a payment, send or request money, add value to an account, or pay a bill, validate your Account access, and maintain your Account and financial information current.
- To manage our business needs, such as monitoring, analyzing, and improving the Services and the Site's performance and functionality. For example, we analyze User behavior and perform research about the way you use our Services.
- To manage risk and protect the NUGPay Site, Services and you from fraud by verifying your identity; To detect and prevent fraud and abuse of the Services, NUGPay's risk management employees use Personal Data, Device Information, and Technical Data from our Sites and websites that offer NUGPay Services.
- For our reasonable interests, including to: enforce the terms of our Sites and Services; manage our daily business needs, such as monitoring and analysis; and run NUGPay marketing campaigns.
- To promote and upgrade NUGPay's services to you. We may also use your Personal Data to tailor marketing material, Services, and Site experiences to better fit your NUGPay preferences.
- To employ cookies to provide you with a targeted display, feature, Service, or offer, and/or to collaborate with other third-parties to provide these tailored services, such as merchants, advertising, or analytics businesses (also called interest-based marketing).
- To reply to your requests, such as contacting you regarding a question you sent to our customer care department.
With your consent, NUGPay will use the personal data;
Sharing Personal Data
As indicated in this section of the Privacy Statement, we may share your Personal Data or other information about you with others in a variety of ways as follows;
- With other collaborating financial institutions
- With other third parties as permitted or required by law
Protecting your personal data
We have implemented technical, physical, and administrative security measures to protect your Personal Information against theft, loss, abuse, unauthorized access, exposure, and alternation. Firewalls, data encryption, physical access controls to our data centers, and information access authorisation controls are among the security measures to keep your data safe. While we work hard to keep our systems and services secure, you are responsible for keeping your password(s) and Account/profile registration details safe and secure, as well as ensuring that the Personal Data we have about you is accurate and up to date.
Changes to the Privacy Policy
From time to time, we may revise this Privacy Statement to reflect changes in our company, the Sites or Services, or applicable laws. The amended Privacy Statement will take effect on the date specified in the publication.
If the revised version contains a significant modification, we will notify you 30 days in advance by placing a notice on our website's "Policy Update" page. Users may also be notified of the change via email or other means.